Peat-free potting compost requires more than just a different recipe
A different substrate also requires a different cultivation method.
A lot is changing behind the scenes
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For you, this means things will be faster and clearer.
You’ve received an enquiry. Your customer wants to know quickly which trees, shrubs or perennials are available, when delivery can take place and what alternatives are available if a particular variety is temporarily out of stock. The quicker you can respond, the quicker your project can move forward.
Gelderplant Export. Service is our nature.
To support you even better in this regard, Gelderplant Export is currently working on the implementation of Antem, a new ERP system that helps our colleagues respond more quickly and gain a better overview.
“With larger enquiries, we used to spend quite a lot of time gathering all the information,” explains Joran de Kat. “Take, for example, a quotation for trees, shrubs and perennials from different product groups. That involved a lot of manual work. Soon, the system will support us with this, enabling us to work much faster.”
Above all, this saves you time.
You’ll receive a complete proposal more quickly, allowing you to provide clarity to your own client faster and keep your schedule on track.
We grow a significant part of our range at our own nursery. In addition, we’ve been working for many years with an extensive network of reliable growers and trading partners. This enables us to offer a wide range and put together a suitable solution for virtually any enquiry. Are you looking for a specific size, a particular variety or a complete range for a project? Then we look beyond what’s immediately available. We’ll keep searching until we’ve found a solution that meets your needs.
According to Joran, the new system gives our colleagues even more options in this regard.
“Because we have the right information at our fingertips more quickly, we have more time to work alongside our customers. Ultimately, that’s what it’s all about for us.”
Even when a colleague is absent, your request will continue to be processed. Information is clearly organised, making it easy for colleagues to take over each other’s work. This means you can continue to count on the same personalised attention and prompt follow-up.
According to Joran, they hope that customers will ultimately notice one key difference in particular.
“I hope customers will say that our service has become even better. That we respond more quickly, can offer a wider range of products and services, and can support them even better.”
That is ultimately what this investment is all about.
Helping you move forward more quickly, so that you can continue to build your own customer relationships with confidence. Behind every enquiry are people who think along with you, react quickly and keep searching for the best solution to your query.
Looking for a partner who thinks along with you?
Whether it’s complete commercial orders, planting stock or landscaping projects, we’re happy to work with you.
